TERMS OF SERVICE

Last updated: September 2026

These Terms of Service apply to your use of the COMFYTRVL website and purchases made through our online store.

By accessing or using our website, you agree to these terms to the extent permitted by applicable law.

ONLINE STORE

COMFYTRVL operates an ecommerce store offering travel-comfort products and related accessories.

We reserve the right to update our product range, pricing, promotions and website content from time to time.

PRODUCT INFORMATION

We aim to display product descriptions, images, colours, specifications and prices as accurately as reasonably possible.

However, colours may appear slightly different depending on your screen, device or display settings.

Minor packaging or presentation differences may occur where they do not materially alter the product purchased.

Nothing in these terms excludes statutory rights relating to goods that do not conform to applicable legal standards.

PRICING

Prices displayed on the COMFYTRVL website are shown in South African Rand (ZAR) unless otherwise stated.

Promotions may be subject to specific conditions and availability.

ORDERS

Submitting an order does not necessarily mean that it has been finally accepted.

We may cancel or refuse an order where reasonably necessary, including in cases involving:

An obvious pricing or website error;
Suspected fraud;
Product unavailability;
Payment failure; or
An inability to fulfil the order.

Where an order that has already been paid cannot be fulfilled, an appropriate refund will be processed.

PROMOTIONS

Promotions such as Buy 2, Get 1 Free apply according to the offer displayed at the time of purchase.

COMFYTRVL may change or end promotions prospectively, but this will not alter a promotion already validly applied to an accepted order.

PAYMENTS

Payments are processed using the payment options made available during checkout.

COMFYTRVL currently uses YOCO for secure checkout/payment processing.

SHIPPING

Shipping is governed by our Shipping & Delivery Policy.

Delivery dates and timeframes shown on our website are estimates unless expressly stated otherwise.

RETURNS

Returns, defective goods and refunds are governed by our Refund & Returns Policy and applicable South African law.

INTELLECTUAL PROPERTY

Unless otherwise indicated, COMFYTRVL branding, original website copy, graphics, logos and other original brand materials are owned by or licensed to COMFYTRVL and may not be commercially reproduced without permission.

ACCEPTABLE USE

You may not intentionally use our website:

For unlawful purposes;
To attempt unauthorised access to our systems;
To distribute malicious software;
To interfere with operation of the website; or
To engage in fraudulent transactions.

LIABILITY

To the extent permitted by applicable law, COMFYTRVL will not be responsible for indirect or consequential loss arising from use of the website where liability may lawfully be excluded.

Nothing in these terms is intended to exclude or restrict liability or consumer rights that cannot legally be excluded or restricted.

CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

The version displayed on our website will indicate its most recent update date.

GOVERNING LAW

These terms are governed by the laws of the Republic of South Africa, subject to any mandatory consumer protections or jurisdictional rights that apply.